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Testimonials
  • Colin

    AR Foods

    AR Foods

    Mobility issues whilst roaming overseas

    Well guess what? My phone now works overseas? THANKS. You have solved a 20 year issue for me. Now I can keep my number and stay with Telstra

    Thank you again and thank you to Karen also

  • G Tyner

    J & R Tyner Grains

    J & R Tyner Grains

    I would like to take the opportunity to say that the new wireless headset we purchased for our Panasonic phone system is terrific.

    We purchased a new wireless headset with additional battery as part of your Boxing Day, New Year sales campaign and are delighted with its sound and appreciate the assistance with connecting it all up. As a Grain & Produce wholesaler, we spend a lot of time on the phone - thankyou.

  • S Chopping

    Australian Gas Association

    Australian Gas Association

    we would like to take this opportunity to thank your organisation for the design, consultation and presentation of a solution to meet our communication needs for today whilst considering our needs for the future.

    The technical installation team were knowledgeable, meticulous and very respectful of our staff especially during the changeover of the phone system.

    There are always teething problems with migrating to new technology and upon this occasion we are glad that the only issues we had were when to book the cutover, the short training sessions on how to use our intuitive IP telephone system were also informative.

    The system is functioning perfectly and although the technology shift from our previous PBX was extensive, the implementation and ongoing support from Auswide Communications has been seamless and much appreciated.

    If you could please pass on our appreciation to the team and feel free to refer our organisation in any of your presentations for future testimonials.

    On time On Budget, with the least amount of hassle.

     

     

  • T Michaelides

    Complete Colour

    Complete Colour

    We would like to thankyou for your assistance with the structured cabling and telephony solution for our business. Although we upgraded the existing system and implemented IP telephony, mobility and other enhancements to our staff for providing a better service to our customers, I found your knowledge and expertise to be first class. I will definitely be in touch during the planning stage of our next project, thankyou.

  • I Francis

    IPR Enterprises

    IPR Enterprises

    I am writing to you as a measure of appreciation for the excellent manner in which your team was able to supply and install a new unified communications system over the Christmas period. I was suitably impressed by your technician's professionalism and approach, which was exemplary.

    The system is excellent and perfect for our business.

    I would have no hesitation in using your company and products in the future.

  • Dr Zakhem

    Waverley Heart Clinic

    Waverley Heart Clinic

    I would like to take this opportunity to thank you for your telephone products and services provided to Waverley Heart Clinic. Your insights into, and knowledge of, the needs of a multi-disciplinary medical environment made the decision to choose Auswide Communications an easy one.

    When setting up the new practice suites, I had additional doctors sub-lease rooms and did not want to go through the hassle of each doctor setting up their own phone system, and sought to keep communications simpler so that I could save my receptionists time by having to only learn to use one system.

    When you presented the Auswide Solution that unified all practices on one system, it was immediately clear the benefits that this would provide. Additionally, your provision of equipment that has allowed the practice to save money on ongoing updates and phone bills has had a significant effect on the practice's profitability.

    Finally, the professionalism and clarity with which you and your technical team managed the installation of the system and trained our staff on the new benefits was seamless and minimised interruption to patient services and the clinic business.

  • L Smith

    Propharma

    Propharma

    The Panasonic phone system installation and follow up support from Auswide Communications has met all our expectations and was "on time and on budget"!

    The technicians have been friendly and helpful, even when faced with a number of picky office staff all wanting different setups.


    User advice was freely given, and very valuable for efficient use of the phones.

  • M Osborne

    Berwick specialist suites

    Berwick specialist suites

    I would like to thank you and your staff for all your time and efforts to listen to our communication issues and appreciate your analysis in identifying the cause to our problems. 

    I would like to mention the fact that whenever we have an issue with our phones, the technicians assist us as soon as possible. There have been numerous occasions when we have requested particular reconfiguration of our systems by others and were inept in achieving the objectives required by us. 

    This is why we have come back to Auswide Communications because no job is too small nor difficult!

  • P Kocsis

    Selection Steel

    Selection Steel

    Selection Steel Trading Pty Ltd and Global Metals Pty Ltd has been dealing with Auswide for 5 years.

    We initiated business with them due to the computer /telephone communications services market inability 10 provide professional support.

    Our company runs two national steel companies with sales distribution in every capital city around Australia so reliable efficient computer and telephone communications is vital to the success of our business.

    Auswide certainly put that issue away with a complete rewire of our centralised "computer/telephone cabling birds nest" which has now been running fault less for nearly 5 years.

    Auswide were initially contracted to service our computer cabling network and considering the wonderful robust job they did there we soon allocated our telephone support work to them. About a year ago they installed a new central telephone/PABX system for us at our Dandenong head office which again was done seamlessly and efficiently.

    Auswide also have maintained our state branch communications around Australia. Over the past few years they have conducted a complete communications cabling audit followed by maintenance and replacement of substandard networks.

    Not only are new systems installed effectively but their communications expertise allows for the latest technology recommendations to not only serve us immediately but to prepare for business growth over the following years.

    Any downtime with our cabling network, as little as it is, is always fixed within a few hours due to the responsiveness and professional nature of Auswide.

    We as a group are completely happy with the work of Auswide and have the utmost confidence in them to continue maintaining and enhancing our communications networks around Australia and are happy recommend them to any prospective client.

  • D Imrie

    Kingston's Tours

    Kingston's Tours

    I would like to take this opportunity to thank you for your telephone products and assistance recently provided to Kingstons Tours whilst we established our new phone system at our depot.

    You presented a solution to our requirements that has proven to be valuable to our services and been able to benefit our business.

    You also present yourself and the company in a truly professional manner which was recognised by our staff members.

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