Let's look at some of the issues surrounding VoIP implementation and demystify them for you!

You have to disable your firewall in order to use VoIP.

This is not the case at all. Voice over IP does not require you to disable your firewall in order to make or receive calls, so you do not have to worry at all about compromising the security of your activity on the internet.

Switching to VoIP costs too much.

You will require a high speed internet access connection. If your business does not have an IP telephone system, then yes, you will need to look at upgrading your telehone systems equipment. However, the long term benefits will certainly outweigh the small investment.

VoIP business users save money with this service.

Take a look through your phone bill and isolate the number of mobile, international, interstate and local calls. By switching to VoIP, you will end up paying a flat fee per call even if you are calling a local person or a business contact overseas. Imagine the cost saving possibilities!

In addition, VoIP enables your business to take advantage of audio and video conferencing technologies, so the money spent on travel expenditure is decreased including the 'out of office' time spent by staff- now that is invaluable.

Voice quality is sub-par compared to traditional phone systems.

Years ago this myth was true, internet connections were not as reliable and the equipment was not nearly as advanced as it is now. VoIP today is much different, and far more reliable with excellent voice and sound quality.

In addition, if you have invested in quality equipment including routers and operating a separate data network, then you can be assured of excellent call quality using VoIP

Want a stress free approach to sampling a VoIP strategy?

Why not establish a separate data network to handle all outgoing calls from your business using VoIP as a way to initially test the technology and analyse the cost savings to your business. This way you can still have complete confidence with your customers being able to contact you at any time, whilst enjoying the benefits of VoIP technology.