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Avaya Softconsole
Avaya Softconsole

SoftConsole

  • an application intended for receptionists and operators who answer and distribute calls
  • provides a range of call controls through the user's computer
  • shows the status of other users and allows to adjust some basic telephony settings of other users such as forwarding numbers
  • The user still requires a physical extension which is used to provide the speech path for calls.
  • It is recommended that SoftConsole is only used with telephones that support auto-answer

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