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Testimonials
  • J Gomes

    Webbing Industries Australia

    Webbing Industries Australia

    We would like to thank Auswide Communications for their consultative approach in delivering the desired outcomes necessary to meet our customer service objectives.

    Throughout the process we were kept informed of our options and have deployed a system that enables us to enhance our communications between our customers and staff.

    This has enabled our business to become increasingly flexible at our manufacturing plant in Melbourne whilst providing mobility for our staff to enhance customer service.

    The IP PBX was delivered on time and on budget, the after sales support has also been excellent and beneficial to ongoing improvements.

  • S Chopping

    Australian Gas Association

    Australian Gas Association

    we would like to take this opportunity to thank your organisation for the design, consultation and presentation of a solution to meet our communication needs for today whilst considering our needs for the future.

    The technical installation team were knowledgeable, meticulous and very respectful of our staff especially during the changeover of the phone system.

    There are always teething problems with migrating to new technology and upon this occasion we are glad that the only issues we had were when to book the cutover, the short training sessions on how to use our intuitive IP telephone system were also informative.

    The system is functioning perfectly and although the technology shift from our previous PBX was extensive, the implementation and ongoing support from Auswide Communications has been seamless and much appreciated.

    If you could please pass on our appreciation to the team and feel free to refer our organisation in any of your presentations for future testimonials.

    On time On Budget, with the least amount of hassle.

     

     

  • G Williams

    Dex Audio Pty Ltd

    Dex Audio Pty Ltd

    The work Auswide has undertaken for Dex Audio Pty over the past 14years has included the installation of new PBX systems, upgraded cabling and most recently, they took over our data network support.

    In my mind, Auswide have not stood still. As well as their increasing array of capabilities, I hear about advances and new technologies first from them. Our relationship with Auswide has also extended the opposite way with Dex Audio installing sound and video systems at other clients of Auswide, so it's been a good relationship.

    I have complete confidence in the results with any project, no matter how complex or small that Auswide will undertake for us.

     

     

     

  • Aus Bio Ltd

    Aus Bio Ltd

    Auswide Communications have recently installed a Panasonic IP telephone system at our Ausbio Ltd Laboratories in Notting Hill. The process of consultation, providing a quotation through to installation went without any problems. All technical issues that we previously had were sorted without fuss. Andrew and David worked well together. I have no problems recommending Auswide Communications for other similar type installations.

     

  • Colin

    AR Foods

    AR Foods

    Mobility issues whilst roaming overseas

    Well guess what? My phone now works overseas? THANKS. You have solved a 20 year issue for me. Now I can keep my number and stay with Telstra

    Thank you again and thank you to Karen also

  • Mark Cary

    United Filters

    United Filters

    We at United Filters are more than please to recommend Auswide Communications for their expertise in communications and in being able to devise a solution that actually works.

    Business was good and we were getting by and never really paid much attention to the state of our wiring. If calls dropped out or the internet locked up, we just took that as part of the annoyances of technology today and got on with our job. We never even stopped to consider that business could be better and more efficient, until Auswide were brought in and proposed their communications solution to meet our needs.

    The change in our business has been remarkable. Auswide proposed a simple, cost effective solution for our challenging environment and took the time to listen to us and understand our business. It's pleasing to adapt the modern technology to our advantage, making business easier and becoming more profitable.

  • L Smith

    Propharma

    Propharma

    The Panasonic phone system installation and follow up support from Auswide Communications has met all our expectations and was "on time and on budget"!

    The technicians have been friendly and helpful, even when faced with a number of picky office staff all wanting different setups.


    User advice was freely given, and very valuable for efficient use of the phones.

  • D McClelland

    Glen Waverley Bowls Club

    Glen Waverley Bowls Club

    The Management Committee of the Glen Waverley Bowls Club and myself are delighted with the smooth transition from a VOIP system to the new Panasonic NS 700 hybrid solution for our communications network which was delivered by Auswide Communications.

    Our previous VOIP system did not provide the functionality we required and the key area for improvement we were looking for with the new telephone system was for our volunteers and staff to be able to answer calls and respond to the public in a prompt manner.

    We would like to thank Andrew and the team for making every effort to ensure a trouble free transition and providing a solution that works simply and effectively for our Club.

     

  • P Kocsis

    Selection Steel

    Selection Steel

    Selection Steel Trading Pty Ltd and Global Metals Pty Ltd has been dealing with Auswide for 5 years.

    We initiated business with them due to the computer /telephone communications services market inability 10 provide professional support.

    Our company runs two national steel companies with sales distribution in every capital city around Australia so reliable efficient computer and telephone communications is vital to the success of our business.

    Auswide certainly put that issue away with a complete rewire of our centralised "computer/telephone cabling birds nest" which has now been running fault less for nearly 5 years.

    Auswide were initially contracted to service our computer cabling network and considering the wonderful robust job they did there we soon allocated our telephone support work to them. About a year ago they installed a new central telephone/PABX system for us at our Dandenong head office which again was done seamlessly and efficiently.

    Auswide also have maintained our state branch communications around Australia. Over the past few years they have conducted a complete communications cabling audit followed by maintenance and replacement of substandard networks.

    Not only are new systems installed effectively but their communications expertise allows for the latest technology recommendations to not only serve us immediately but to prepare for business growth over the following years.

    Any downtime with our cabling network, as little as it is, is always fixed within a few hours due to the responsiveness and professional nature of Auswide.

    We as a group are completely happy with the work of Auswide and have the utmost confidence in them to continue maintaining and enhancing our communications networks around Australia and are happy recommend them to any prospective client.

  • Dr Zakhem

    Waverley Heart Clinic

    Waverley Heart Clinic

    I would like to take this opportunity to thank you for your telephone products and services provided to Waverley Heart Clinic. Your insights into, and knowledge of, the needs of a multi-disciplinary medical environment made the decision to choose Auswide Communications an easy one.

    When setting up the new practice suites, I had additional doctors sub-lease rooms and did not want to go through the hassle of each doctor setting up their own phone system, and sought to keep communications simpler so that I could save my receptionists time by having to only learn to use one system.

    When you presented the Auswide Solution that unified all practices on one system, it was immediately clear the benefits that this would provide. Additionally, your provision of equipment that has allowed the practice to save money on ongoing updates and phone bills has had a significant effect on the practice's profitability.

    Finally, the professionalism and clarity with which you and your technical team managed the installation of the system and trained our staff on the new benefits was seamless and minimised interruption to patient services and the clinic business.

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